We are a growing privately owned multi-chair practice in beautiful Manly, Northern Beaches NSW. We are a team of 2 dentists, a hygiene department and treatment coordination. We are renowned for providing our patients with a high level of customer service and care with rewarding results. We provide services for general dentistry, implants, cosmetic dentistry and orthodontics.
Front of desk reception position
Do you love engaging with people of all walks of life? Do you want to progress in your career and be valued within a supportive team environment?
We are a growing multi-chair practice in beautiful Manly, Northern Beaches. Our team of 2 dentists, and a hygiene department are renowned for providing exceptional care and customer service with rewarding patient results. We provide services for cosmetics, implants and orthodontics as well as general dentistry and we have the most loveliest patients!
We employ passionate, caring and articulate people who love to help others and have a growth mindset.
This position will suit someone looking for a long term career in the health industry as we invest in training you to gain quality skills. You will be a key team member where our patients will know you by name. You will represent our brand as being the first and last impression of our practice. Duties will include greeting patients and visitors, taking phone and online enquiries, account payments, scheduling appointments and assisting to maintain our appointment book. We use D4W as our dental software. You will be an integral part of our front desk team that consists of a treatment coordinator and be involved in activities that help to build on our patient base. This is a full time position over 4 days. Our usual hours are 8-6pm. No weekend work.
Benefits To You
The role is very much patient-centred and you will have job satisfaction in seeing first hand how we can change people’s lives everyday. It is an excellent opportunity for career growth and to make a positive difference and contribution. We are dedicated to learning and training and you will receive as much support to excel in your role. An attractive remuneration based on skills and experience. We also have team incentive programs.
The Ideal Candidate
Have a confident and warm demeanour
Have genuine care for people with the ability to easily build rapport
Demonstrate exceptional customer service delivery
Solid experience in reception/ sales and be mature minded
Previous dental assisting experience will be advantageous but not essential as we are looking for that front office star with the right attitude for reception
Demonstrate a professional and friendly phone manner
Well developed interpersonal skills to help guide our patients towards best outcomes and maintain a positive workplace culture
Thrives on working in a busy team environment
Demonstrated ability to use own initiative and prioritise tasks.
Enjoys a challenge and be goal oriented.
If you are looking to establish yourself in a growing business where there are opportunities for career advancement we look forward to hearing from you with your most recent resume and a cover letter saying in your own words why this opportunity appeals to you. This is a long term career opportunity so please no short term VISA applicants.